Frequently Asked Questions
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Our typical turnaround time is 6 to 8 weeks from the date of final design approval. However, this can vary depending on the complexity of the design and availability of materials.
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Yes, we work with both natural and certified lab-grown diamonds, depending on your preference and budget.
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Yes, we recommend booking a consultation to discuss your ideas, preferences, and budget. This can be done in-store or virtually.
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We can often accommodate tight deadlines for a small additional fee. Please reach out to us as early as possible so we can find the best solution for you!
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Every center stone we source over is independently certified by the world’s leading gemmological institutions, predominantly the GIA (Gemological Institute of America) or the IGI (International Gemological Institute). You will receive the physical grading certificate alongside your ring.
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Yes, we offer one free ring resizing on all our engagement rings to ensure a flawless fit. However, structural conditions apply based on the design of the band.
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Yes, we do! In addition to engagement rings, we design and craft custom earrings, necklaces, bracelets, pendants, and more. Whether it’s a special gift, a personal treat, or a matching piece to your ring, we’re happy to bring your vision to life.